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People and Products That Understand Multi-Store Retail

At IdeaPoint, we build software that powers some of Canada’s most trusted multi-store retailers. With roots in pharmacy banner systems, we’ve grown into a leading provider of intelligent tools designed for complex, multi-store operations—especially those that demand centralized control with local flexibility.

A Track Record of Retail Software Excellence

For over 25 years, we’ve partnered with Canadian retailers to solve the unique challenges of managing dozens, hundreds, or even thousands of stores. We’ve built a suite of products purpose-built for this complexity:

SmartBanner™ Add-On Modules

Enterprise E-Commerce

Unified storefront sync across online and in-store.

Business Intelligence

Real-time dashboards and performance insights.

Enterprise Portals

Intranet access for store managers, vendors, and teams.

SmartHub Integrations

APIs and connectors to power connected retail.

Duane Walker, PhD

Duane is a Co-Founder of IdeaPoint and brings over 30 years of experience in technology and business consulting. Duane leads the company's innovation strategy, applying deep expertise in software development, project management, and systems architecture. With a PhD in Theoretical Chemistry, Duane has a unique talent for applying advanced mathematics and logic to build scalable, intelligent automation solutions.

Duane Walker, PhD

Roger Dilsner

Roger is Co-Founder of IdeaPoint, with more than 35 years of experience in software development and technology leadership. A strategic thinker with deep roots in retail systems, Roger has guided IdeaPoint’s growth into one of Canada’s most trusted providers of enterprise retail software. His focus on long-term partnerships and customer-driven product development has been central to the company’s success.

Roger Dilsner

Built for Complex Retail

Whether you manage a network of independent owners or run a centrally managed corporate chain, IdeaPoint is built to give you control, visibility, and efficiency across your entire operation.

We design around real-world operations—not idealized workflows.

We believe local stores should retain flexibility, not be buried in red tape.

We work hand-in-hand with our customers to solve practical problems.

And we ship innovative software that works—reliably, at scale, for the long term.

Let’s Work Together

If you’re looking for modern, reliable retail software designed specifically for banners, co-ops, or multi-store chains—we’d love to connect.

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